Managed IT Services

Predictable, Flat-rate Managed IT Services to Secure Your Critical Business Data, Elevate Your Business and Operate More Efficiently, and Reliably.

Never worry or lose another night of sleep about downtime, ransomware, lost data or IT issues in general.

What is Managed IT Services?

The term managed IT or managed IT services has been around for a while, but what does it really mean? Well, it can mean a few different things to different people but at its core it is providing a service or filling a gap that the business cannot fill on its own. As described in Wikipedia, Managed Services or Managed Service Provider (MSP) has history going back to the early 1990’s starting with the emergence of application service providers (ASPs) who helped pave the way for remote desktop support for IT infrastructure.

Managed IT basically refers to a Managed Service Provider (MSP), Managed Security Service Provider (MSSP) or Information Technology Service Provider (ITSP) who provide tailored IT solutions for companies who do not have this expertise in-house or who need additional IT help to augment existing staff. The MSP manages all the company’s end-to-end IT infrastructure needs such as cabling, racks, fiber, workstations, servers, virtualization, storage, networks, security, voice, software applications, cloud and Internet to name a few.

Managed IT services offer a wide range of responsibilities ranging from basic remote support to 24/7/365 end-to-end IT infrastructure coverage and support. Businesses can leverage managed IT to increase IT efficiency, security, improve uptime and reduce costs versus taking the break-fix approach, which is unpredictable, incurs more downtime, is more expensive and less secure. If you happen to have some internal IT staff, we can help augment those resources and fill in gaps or provide knowledge and skills not available in-house.

The 9 Reasons Why Managed IT Will Benefit Your Business

24/7/365 Monitoring

Don’t take valuable time away from your business fighting IT problems. We’ll monitor 24/7/365 and proactively fix IT issues before disaster strikes so you can focus your time on more important things like running your business.

Flat-rate Costs

Keep costs predictable instead of unpredictable. We provide various managed IT services and support packages to fit any small business budget providing predictable flat-rate IT costs that you can be proud of.

Proactive Maintenance

Can’t keep up with the maintenance and security patches? Proactive maintenance is a worry and hassle-free way to keep your network and computer systems patched and issues fixed before they create serious downtime.

Cyber Security Protection

Cyberattacks are at all time high and they are preying on small to midsize businesses because those businesses believe in a myth that cyberattacks don’t happen to small businesses but this if further from the truth. They want your files because data is worth money! Is your business protected?

Save Time and Money

No wasting time calling different IT providers and then if you do get a hold of someone, will they be available and since you’re calling ad-hoc you will be put into a queue lower down the list than managed customers. This is a lot of wasted time and frustration.

Backup & Disaster Recovery

Backup and Disaster Recovery is your safety net in case you do have some type of catastrophic event (flood, fire, etc.) or ransomware attack. We ensure your backups and DR/BCDR Plan are in place so that your data is protected, accessible and can get you back up and running fast!

Always Available

What is great about managed services is that you will have a full IT department that is easily accessible whenever you need it. We strive for exceptional customer service and are always available, regardless of time or holiday.

Peak Performance

Don’t worry about slow systems anymore. We will build a routine maintenance schedule to keep your computers and networks running at peak performance round-the-clock. This will increase employee productivity, decrease downtime, and increase customer retention.

Peace of Mind

Reduce anxiety and stress over how to manage and maintain your IT infrastructure and network security. What is peace of mind worth to you? What kind of price would you place on having peace of mind? How much is it worth to have your own IT department?

Contact Us For 2 Free Hours of Support

Offering solutions that deliver results for your toughest business problems. Success is the key!

Client Testimonials

We needed to complete a network upgrade in a hurry. NSI provided proposals that worked for our budget without compromising quality. They went above and beyond working with vendors to get us the best pricing possible. NSI brings knowledgeable tech support in a timely manner and is always friendly, fast, efficient and always goes the extra mile.
Customer Travis image
- Travis Turner
NSI have been a lifesaver! You don't realize the value in an IT firm until something happens and you're left without connection. What Anthony brings besides knowledge, expertise and professionalism is peace of mind. With all the viruses and hackers out there in the world, it's comforting to know you can sleep at night and not worry about whether or not you're going to have any computer problems each day. I can't recommend Anthony and his company highly enough!
- Kenneth Toy
NSI has a team of hardworking individuals who are always available at any time! They got our computer system up and running and it has run smoother than ever before. If there's any little problem or question we have, they are easy to get a hold of and are quick to fix it. They're very professional and we are lucky to have them on our side!
- Rosie Bense